Privacy Policy
Last Updated: July 13, 2026
ACA Acupuncture & Wellness (“ACA”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website, communicating with us, or receiving our services.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://acaacupuncture.com or otherwise interact with ACA.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
You may voluntarily provide personal information, including but not limited to:
Name
Email address
Phone number
Date of birth (when applicable)
Insurance information (when applicable)
Appointment request information
Clinic location preference
Any information you submit through contact forms or appointment requests
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
IP address
Browser type
Device information
Operating system
Pages visited
Date and time of your visit
Referral source
Cookies and similar tracking technologies
2. How We Use Your Information
We may use your information to:
Schedule and manage appointments
Respond to inquiries and customer service requests
Provide healthcare-related information requested by you
Send appointment reminders
Send important service updates
Improve our website and services
Analyze website traffic and performance
Comply with legal obligations
Send marketing communications if you have opted in
3. SMS Communications
If you provide your mobile phone number and choose to receive text messages, ACA may send:
Appointment confirmations
Appointment reminders
Customer service notifications
Clinic updates
Promotional messages (only if you have opted in)
Message frequency may vary.
Message and data rates may apply depending on your mobile carrier.
You may opt out of receiving SMS messages at any time by replying STOP to any message.
For assistance, reply HELP or contact us directly.
SMS consent is not shared with third parties or affiliates for marketing purposes.
4. Sharing of Information
We do not sell your personal information.
We may share your information only when necessary with trusted service providers who assist us in operating our business, including services related to:
Website hosting
Appointment scheduling
Email communications
SMS messaging
Website analytics
Payment processing (if applicable)
These providers are required to protect your information and may use it only for the services they perform on our behalf.
We may also disclose information when required by law or to protect our legal rights.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve user experience and analyze website traffic.
Cookies may be used to:
Remember user preferences
Analyze website usage
Improve website functionality
Measure marketing performance
You may disable cookies through your browser settings, although some website features may not function properly.
6. Third-Party Services
Our website may utilize third-party services, including but not limited to:
Google Analytics
Google Maps
Meta Pixel
Appointment scheduling platforms
SMS service providers
Email marketing platforms
These third-party providers maintain their own privacy policies governing the information they collect.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Your Privacy Rights
Depending on your applicable state laws, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of personal information where permitted by law
Withdraw consent for marketing communications
Opt out of promotional emails and SMS messages
To exercise these rights, please contact us using the information below.
10. California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and other applicable California privacy laws.
To submit a privacy-related request, please contact us using the information provided below.
11. Children’s Privacy
Our website is not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.
12. Links to Other Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external websites. We encourage users to review the privacy policies of any third-party websites they visit.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will become effective immediately upon posting the revised Privacy Policy on this page. The “Last Updated” date at the top of this page will indicate when revisions were made.
14. Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:
ACA Acupuncture & Wellness
Website: https://acaacupuncture.com